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IMOS Hub

Privacy policy

Effective October 27, 2026

IMOS Hub is the software of the Amaxx Injury Management Operating System (IMOS), run by Amaxx LLC, a Maine limited liability company ("Amaxx", "we"). Employers use it to record workplace injuries and near misses, collect the reports that follow, and manage return to work. This policy explains what we collect, why, and who sees it.

What we collect

  • Account details for the people who sign in: name, work email, the employer they work for, their role, and a mobile number if they give one.
  • Incident and report details that an employer, an injured employee or a witness enters: what happened, where and when, the people involved, the injury, treatment and work status, and the documents built from them. These can include health information about a workplace injury and, where a state report requires it, a Social Security number.
  • Contact details for the people an incident names, such as the injured employee's and witnesses' email and mobile numbers, entered by the employer so the reports can be requested.
  • Text message consent records: whether a person agreed to receive texts, how that was recorded, by whom and when.
  • Security records: sign ins, the devices used, and a log of who opened or changed sensitive records.

How we use it

Only to run IMOS Hub for the employer: to record incidents, request and collect reports, send the notices the employer has set up, build forms such as the OSHA logs and first reports of injury, measure the employer's program, keep accounts secure, and answer support requests. We do not sell personal information, and we do not use it for advertising.

Text messages

IMOS Hub texts a person only after they agree to it, either by ticking a box on their own profile or by telling their supervisor, who records the answer. Agreeing is optional, and saying no changes nothing else: the report link reaches the person another way, such as email. Texts are about that person's injury report: a private link to complete it, and reminders. They are never marketing. How consent is asked is shown on our text messaging page. Message frequency varies. Message and data rates may apply. Reply STOP to stop texts at any time, or HELP for help.

Mobile numbers and text messaging consent are never shared with, or sold to, third parties or affiliates for marketing or promotional purposes. Text messaging opt in data and consent are not shared with any third party, except the providers that deliver the text messages. We never sell, rent or give mobile numbers to lead generators, affiliate marketers or data brokers.

Who sees it

  • The employer whose incident it is, and only the people the employer gives access to, limited by their role and the locations they cover.
  • The parties the employer chooses to notify to handle a workers' compensation claim, such as its insurance carrier, claims administrator or insurance agent. This is the employer's own claim reporting; it never includes mobile numbers or text messaging consent for marketing.
  • Amaxx staff who support the employer's program, under the same access controls and logging.
  • Service providers that host the system, send its email and texts, and process payments, each bound to protect the information and use it only for that service.
  • Anyone the law requires, such as a regulator or a court, and only what is required.

How we protect it

IMOS Hub runs on Amazon Web Services under a business associate agreement. Information is encrypted in transit and at rest, Social Security numbers are encrypted field by field, documents open only through short lived links, every screen checks the viewer's role and locations on the server, and access to sensitive records is logged.

How long we keep it

For as long as the employer uses IMOS Hub, and afterward as long as workers' compensation and OSHA record keeping requires (OSHA requires injury logs to be kept for five years). An employer can ask us to return or delete its records when it leaves, subject to those requirements.

Cookies

We use cookies only to keep you signed in, remember a trusted device, and protect forms. There are no advertising or tracking cookies.

Your choices

If an employer entered information about you, ask that employer to correct it, or contact us and we will work with them. To stop texts, reply STOP. To change the texts you get as a user, untick the box on your profile.

Changes

If we change this policy we will update this page and its effective date, and tell account holders of any material change.

Contact

Amaxx LLC, Kennebunkport, Maine. Email support@imoshub.com or call 207 281 2599. See also our terms.

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