Program Design
The Supervisor Response Protocol
How to make every supervisor a workers' comp advocate
0 of 8 parts complete
Playbook content
Introduction
Section 1
- Why Supervisors Are Critically Important in Workers' CompVideo · 9:28
- Protocol check 14 questions · Pass at 70%
Section 2
- Prevention and What to Do When an Employee Is InjuredVideo · 23:53
- Protocol check 23 questions · Pass at 70%
Section 3
- Post Injury Follow UpVideo · 19:45
- Protocol check 33 questions · Pass at 70%
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About this playbook
Supervisors are usually the first to respond to an injury, and how they respond shapes how long the claim runs and what it costs. This protocol sets out exactly what a supervisor does following a workplace injury, why it matters, and how to hold every supervisor at every location to the same standard.
You will be able to
- Establish the one key to success with supervisor response
- Clearly define the impact and return on investment of getting it right
- Address the conflicting role of supervisors
- Define the six expectations for a supervisor following an injury
- Run the supervisor protocol session with your own team