Injury Response & Reporting
How to Use Injury Triage to Reduce Workers' Comp Costs
Get every injured employee to the right care from the first call
Playbook content
Introduction
- PDFPlaybook outlineDownload · PDF
- Injury Triage is a Fundamental Best PracticeVideo · 5:27
Section 1
- Decision Support for Proper Treatment of Workplace InjuriesVideo · 10:38
- Creating A Policy for When to Call Triage LineVideo · 18:00
- Protocol check 1Pass at 70%
Section 2
- Proper Treatment of Employee Following Triage CallVideo · 14:44
- How Triage Supports Return to WorkVideo · 20:31
- Protocol check 2Pass at 70%
Section 3
- Obtain the Right Information on FIRST Medical VisitVideo · 8:20
- Protocol check 3Pass at 70%
About this playbook
Medical expertise right after an injury often decides whether an employee is back at work quickly or out for an extended and unnecessary period. This playbook sets the policy for when to call the triage line, how the employee is treated after the call, how triage supports return to work, and what to get from the treating physician on the first visit.
You will be able to
- Respond effectively in the minutes after an injury
- Set a clear policy for when to call the triage line
- Get every injured worker to the right level of medical treatment
- Obtain the right information on the first medical visit
- Improve return to work with consistent injury response