Injury Response & Reporting

How to Identify Early Indicators of Creeping Catastrophic Claims

Catch the expensive claim before it becomes one

Presented by Michael Stack · 8 parts · about 63 minutes

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Playbook content

Introduction

  • PDFPlaybook outlineDownload · PDF
  • Valuable Impact on Financial Dollars and Individual LivesVideo · 4:21

Section 1

  • The Cost and Cause of Creeping Catastrophic ClaimsVideo · 24:39
  • Protocol check 1Pass at 70%

Section 2

  • Informal Claim Screen TechniquesVideo · 23:40
  • Protocol check 2Pass at 70%

Section 3

  • Formal Claim Screen TechniquesVideo · 10:21
  • Protocol check 3Pass at 70%
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About this playbook

A small number of claims drive most of the cost in a workers' comp program, and much of that cost is avoidable. This playbook shows how to quantify the wasted dollars on your loss run, the simple characteristics that mark a claim at risk, the informal and formal screens that find those claims early, and how to bring the claims team into the process.

You will be able to

  • Quantify the wasted claim dollars on your loss run
  • Recognize the simple characteristics of a claim at risk
  • Screen claims early with informal and formal techniques
  • Bring the claims handling team on board with screening
  • Act quickly when an early indicator claim is identified